1. Cancellation

1.1. In accordance with the law on offsite sales (law of April 6th, 2010),the customer has a period of 14 calendar days from the day after receipt of the products ordered to express his desire to return the order to the pharmacy Parc Astrid sprl. From this moment, the customer has 14 days to return the products.The items must be in their original packaging, in perfect conditions, and accompanied by the receipt, and all inserts and notices. The shipping fee is the responsibility of the customer. The return address is: Pharma2go - Pharmacy Park Astrid, Rue Doctor Jacobs, 88 - 1070 Brussels (Belgium).

1.2. If the products are returned to Pharma2go within 14 days and under the conditions mentioned above, Pharma2go will refund the amount paid by the customer, (except for the delivery expenses). If the original shipping fees were paid by Pharma2go (order for an amount that gives the customer free of charge delivery or a special promotion) these fees will be deduced from the amount refunded to the customer. Refund will happen within  1 month from the receipt of goods by Pharma2go.

1.3. There is a right of renunciation of the parcel which can only happen before the parcel is shipped out. This renunciation must be communicated to us via the contact page.

2. Litigation and applicable duty

In the event of any problems (difficulties) in the application of this contract, the customer and Pharma2go/la pharmacy Parc Astrid reserve the possibility, before any legal action, to seek a friendly solution. Failing this, only the jurisdictions of Brussels are qualified, whatever the place of delivery of the products or the residence of the customer.

The legal contracts and all reports between the customer and Pharma2go/pharmacy Parc Astrid are subject to  Belgian law.